This report provides an overview of one particular dimension of integration policy – the approach that cities take to managing diversity and ensuring equality of opportunity, in as much as migrants’ immigration status will permit, in relation to the following two areas: 1) services provided by the city administration and by the organisations to which it sub-contracts services provision; and 2) access to employment within the city administration, including access to regular employment contracts, promotion and good working conditions. The report focuses on policies and practices in relation to migrants – a term which, except where specified, shall be taken to include EU citizens who have ‘migrated’ to other Member States.
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